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Speaker

Clemens Drolshagen

Senior Customer Insights Manager, CompuGroup Medical SE Co KGaA

Global measurement of customer satisfaction in 50+ business units, offering CX infrastructure and enabling to use it.

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Sessions

How to include the changing demographic of doctors into the insight strategy?

4 | Demographics Café

Tuesday, October 07

11:00 am - 02:30 pm

Live in Berlin

Less Details

  • How will the demographic change in the next 4-5 years?
  • How to tailor communication to effectively reach doctors across diverse generations?
  • How to accurately reflect and address the diverse needs of a changing physician population?
  • How to leverage digital platforms for engagement?
  • How to gather valuable insights efficiently, respecting doctors’ schedules?

Workshop

World Café Harvesting Session

Tuesday, October 07

03:30 pm - 04:00 pm

Live in Berlin

Less Details

Presenting the results of our World Cafés: The moderators summarize the key take-aways of their World Café Round Tables on the main stage and share the main findings with all attendees.

Workshop

Company

CompuGroup Medical SE Co KGaA

https://www.cgm.com
CompuGroup Medical is one of the leading e-health companies in the world. With a revenue base of EUR 1.19 billion in 2023, its software products are designed to support all medical and organizational activities in doctors’ offices, pharmacies, laboratories, hospitals, and social welfare institutions. Its information services for all parties involved in the healthcare system and its web-based personal health records contribute towards safer and more efficient healthcare. CompuGroup Medical’s services are based on a unique customer base, including doctors, dentists, pharmacists and other healthcare professionals in inpatient and outpatient facilities. With locations in 19 countries and products in 60 countries worldwide, CompuGroup Medical is the e-health company with one of the highest coverages among healthcare professionals. More than 9,000 highly qualified employees support customers with innovative solutions for the steadily growing demands of the healthcare system.
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Pharma CIMI.CON 2025 is part of the HR & Communication Tech Event Series. You can find more events here.
Date
October 06 – 07, 2025
Location
Maritim proArte Hotel
Friedrichstraße 151, Dorotheenstraße 65
10117 Berlin
Phone
+49 (0)30 52 10 70 3 0
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