• Leading the research & innovation team to deliver the Deep Insight programme
• Delivering platform leadership by identifying opportunities to promote innovation and competition within the payment ecosystem
• Building House Views, expressing our opinions on the outcomes we want to see in the world and the potential we can unlock for the economy addressing deep and enduring market trends
• Delivering research programme to support strategic decision-making
• Developing market intelligence across the end-to-end payments landscape
• Disseminating knowledge to the ecosystem via our Knowledge Hub
• Establishing economic business cases for key innovation investments
• Building dynamic simulation and forecasting models to illustrate and quantify market trends and innovation impact

We are Pay.UK, the UK’s leading retail payments authority, enabling a vibrant economy by delivering best in class payment infrastructure and standards for the benefit of everyone in the UK. Every day, individuals and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. We move more than £7 trillion every year, through Bacs Direct Credit, Direct Debit, Faster Payments, cheques and Paym.